How to connect to a Webex session

1. Secting the appropiate Webex connection mode

2. Connecting your audio and camera

2.1 Webex app

2.2 Name and email address (both Webex app and browser)

3. Participating in the activity

1. Selecting the appropriate Webex connection mode

There are different ways to connect to Webex:

1. Joining via the browser. This option does not require any specific software to be installed on your PC.
2. Using the desktop app. This requires prior installation of the Webex plug-in. You can find information on how to install this plug-in here.
3. Joining by video system, either by entering the organiser’s webex information or dialling a given number followed by the meeting number
4. By mobile device or phone (calling in) a specific number and then entering the meeting number provided in the invitation email.

Prior to your Webex meeting, you have received an invitation via email. The invitation email contains all different connection modes available, including the web app via a link. When it is time for you to connect, use your preferred connection mode – and click the green button provided in the email (Join meeting) if you want to join via the browser or the desktop app. Alternatively, you may use the 'Join from the meeting link' to connect via the browser or the desktop.

When you click on the 'Join meeting' link, you will be able to select whether to connect via the web app or desktop, for which prior Webex plug-in installation is needed.

2. Connecting your audio and camera

After you have clicked on "Join Meeting" you will be asked to allow webex to use your microphone and camera. if you have multiple microphones and/or cameras you'll be able to select your preferred one.   

2.1 Webex app

You will be asked to type the meeting password which can be retrieved from the invitation email.

2.2 Name and email address (both Webex app and browser)

The last step which is common to both, when you join from browser or via the Webex app, you'll be asked to enter your name and email address before joining the meeting/webinar. 

3. Participating in the activity

Webinars are usually attended by large groups. The organiser may ask you to mute yourself upon entering the room (or you may be muted by default). This is meant to avoid the possibility of having several open microphones, which often leads to low audio quality. If you want to ask a question, you can ask it by using Webex's chatting functionality.

The chat box (see screenshot below). allow you to send messages to the trainer who will then respond to your queries. We recommend to always select "Everyone": this will allow all participants to see your questions.