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Troubleshooting on display issues

Occasionally, due to e.g. the deployment of new releases of the ESS-MH, some users may experience issues accessing the tool. The following solutions have proved effective and easy to implement:

  • Close the Browser and open a new session.
  • Try with a different Browser.
  • Press Ctrl+F5 (Refresh of the page).
  • Clear the browsing data, especially the cache, from your browser e.g. in Google Chrome.

If the problem persists, please do not hesitate to contact us at ESTAT-DATA-METADATA-SERVICES@ec.europa.eu